The Intuit Reseller Program has just issued a notice for users of the Intuit Merchant Service. The issue involves timing out while processing credit cards – but luckily, Intuit has a solution. The issue was causing duplicate transactions for companies’ customers. Intuit will also be issuing refunds for these fees. The fix: • To install the released patch, go into your POS software > Help > Software Updates > Check for Updates > Install this Update • Make sure to review your Recent Activity to make sure this bug has not affected you. If it has, and you see duplicate transactions, you can reverse the affected transactions and ensure that your customers’ cards are only charged for what they have purchased. • To do this: Sign into the Merchant Service Center () • Click “Reverse a transaction” under Processing Tools • Complete the fields > Find • Select the checkbox for transactions you need a refund for > Submit After you’ve done all this, Intuit will refund any processing fees for these actions. If you have any questions, ask our experts. Click either Save & Close or Save & New to save the credit memo. Powerpoint templates for mac for free. At the time you save your credit memo, QuickBooks allows you to indicate what you want to do with it: retain it for later application to a customer invoice, immediately apply it to a customer invoice, or issue a refund check. QuickBooks opens the Issue a Refund dialog box as shown in the image below. In the Issue This Refund Via drop-down list, select Check. Be sure to specify a method when you issue a. Develop for mac on windows. What should you do when a customer pays too much? Determining if a refund check will be issued or whether the funds will be retained on account to be used against other outstanding invoices or future sales to the customer is an important issue regarding the accounts receivable for the customer account. In this article, we will show you how to handle a customer overpayment: • • • • • • Our articles are to help you become a better user. If you have questions or need help with other related issues or even other Accounting issues take a look at our support options here:. You can, also, call us and one of our QuickBooks Pro Advisors will be ready to give you the support you need. Call 800-216-0763. Customer overpayments and what you need to do to verify that the customer overpaid: This is an example of a customer, Red Bloom, who has sent you a check (number 8482) for $168.00 to pay for invoice #1100 in the amount of $110.00 and invoice #1101 in the amount of $58.00. When you open the Receive Payments Window in QuickBooks and filter on the customer, Red Bloom, there is only one invoice #1101 for $58.00 unpaid. Their balance due is $58.00. To verify that there isn’t any other invoice open on Red Bloom’s account, do a search using the Find window to verify this overpayment as shown below.
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